Email Aliases

Summary 

All active students, faculty, and staff are provisioned with a USNH campus email address. This campus email address is a public-facing "email alias" that forwards everything into your primary USNH email account without revealing your private USNH username (that you use for login). This article details the information you need to request an update to your campus email address or alias.

Your campus email address must be comprised of your legal or preferred/chosen names with the exception of duplicates, in which case a number or middle initial is added to distinguish between different people with similar names.

  1. Confirm your Legal and Preferred/Chosen/Professional Name(s)
  2. Request a new email address alias

 

How-To

Task: Confirm your Legal and Preferred/Chosen/Professional Name(s)

Instructions

Step 1 - Make sure your legal and preferred or professional name(s) appear correctly in your student and employee records. If you need to make changes, do so before requesting any changes to your email address alias:

 

Students/Alumni

Follow the instructions from your campus Registrar's Office for how to make changes to your Legal Name or Preferred First Name (Display Name).

 

Employees

Employees change your Legal, Preferred, or Professional Name(s) in Workday  (USNH login required).

See additional information in the FAQ on Professional and Preferred Names, Gender Identity, and Personal Pronouns

 

Step 2 - When your name(s) appear correctly in your student and employee records, after any official name change has gone through, follow the instructions below to request that your email address be updated to reflect your changed or preferred name.

 

Outcome

Your legal and preferred or professional name(s) appear correctly in your student and employee records. 

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Task: Request a new email address alias

Instructions

Primary Campus Email Address

To request a change to your personal campus email address (ending in @keene.edu , @plymouth.edu,@unh.edu, @law.unh.edu, or (for System Office employees only) @usnh.edu), please use the "Request Service" button on the Email services page.

Be sure to include your:

  • current campus email address
  • preferred new campus email address alias
  • explanation for why you want this change

 

Distribution Lists - Department Aliases

Step 1 - Access and manage any distribution lists that you own. Follow the instructions provided at Outlook: Managing Email Distribution Groups and make any necessary changes.  If the Distribution List/Group in question is not available for you to manage directly, then proceed to Step 2.

Step 2 (if needed) - For Distribution List changes in the @plymouth.edu, @keene.edu, @unh.edu, @law.unh.edu, or @usnh.edu domains that were not available to you in Step 1, please use the "Request Service" button on the Email services page. Please include:

  • the name of the Distribution List or Group
  • who you believe the owner might be
  • what changes you need
  • who is the preferred contact person if it is not yourself

 

Outcome

You will be notified when your request is completed, or contacted if further information is needed.  Once completed, you can begin using your new email alias.  Your old email alias will continue to work as well, in case people do not yet have your new one.

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Further Readings

Professional and Preferred Names, Gender Identity, and Personal Pronouns FAQ

How to Manage Your Personal Information in Workday  

Outlook: Managing Email Distribution Groups

Email services request page

 

Need additional help?

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.  

 

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