This article describes the EAB Case management PILOT workflow for students marked "At-Risk" from a progress report within CHHS or CEPS

This article will discuss the differences between adding information into the system as a Note or an Appointment Summary (Report).

EAB has implemented a set of rules as of release 21.2.13 that pertains to emails triggered in the system when appointments are created or modified. This article will outline the triggers and whom the emails will be sent from.

The article will discuss editing a campaign such as adding students, adjusting times or capturing a link to send directly to students.

This article will provide the URL and credentials for logging into Navigate which is serviced by Teaching and Learning Technologies.

This article will provide a list of Frequently Asked Questions about reports.

This article will provide step by step instructions on how to generate reports within Navigate and some of the actions a user can perform once a report has been generated.

Enrollment campaigns are intended to be used by staff for outreach that helps enroll more students on time. Enrollment Campaigns allow staff to identify students that have not yet enrolled in an upcoming term, send those students a personalized message, track click to open rate, and track if those students are enrolled in the upcoming term.

This article will outline how to find your primary academic advisor as well as your full Success Team in EAB Navigate (myWildcat Success)

Content Templates give users the ability to create a library of reusable templates that can be saved or shared. This helps users who have frequent types of messages, such as appointment instructions, to send communications to students more quickly without any glitches or errors caused by copying and pasting a template from another source.

This article will discuss the newly revamped reports area within the application. Recently the vendor redesigned reports in the application and went from 49 report to 16 without losing any functionality.

This article will talk about the use and functionality of the Kiosk mode within Navigate. Kiosk Mode allows advising centers to incorporate a check in option for students to either enter in their Student ID or swipe their Student ID to check them into a center or event.

This article will provide information regarding what Reasons faculty will be presented on the early assessment survey, as well as when to use them and the desired outcomes.

Users have the ability to set their default term and landing page when logging into the application.

Student Profile Agent is a new AI feature that gives staff and faculty the ability to ask questions about their students and can be used to prepare for appointments, synthesize key student information, or gain updates about a student. Student Profile Agent summarizes key data points about the student with data accessible in V3 reports.