How To Generate Cloudpath/WiFi Applet Logs


This article provides information on generating Cloudpath/WiFi Applet Logs.



Task: To Generate Cloudpath/WiFi Applet Logs.



Step 1 - Click the support menu "hamburger" icon in the upper left of the applet.


Step 2 - Select "Generate Support File" from the support menu.


Step 3 - The applet will generate the log files - this may take a few moments to complete.


Step 4 - Once complete, the file location of the generated log file will be noted at the bottom of the applet. Take note of this location to provide this file to support technicians.



You have generated Cloudpath/WiFi Applet Logs.


Further Readings 

Removing Errant Cloudpath Certificates


Need additional help?

Visit the ET&S Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.  

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Article ID: 1515
Fri 7/19/19 6:09 PM
Fri 10/7/22 3:36 PM