Summary
This article will provide information on how to troubleshoot when data in Excel gets compressed.
Issue
Occasionally, when opening the Excel version of a scheduled or exported WebI report, the row height will be compressed and too short to display the data appropriately.
Environment
WebI 4.2 SP6 Patch 200 HTML Export and Scheduling.
Cause
Row height is set too short.
Resolution
Step 1 - You should highlight the entire Excel workbook.
Step 2 - Next, hover over the line between any two rows until the crossbar appears.
Step 3 - Double-click to increase all rows’ heights.
Need help?
If you have questions not answered here, please submit a WebI request to the Data, Analytics, and Reporting team, or contact the Technology Help Desk.