Connecting a Roku Express to the Campus-Open Network

Overview: Connecting a Roku Express to the Campus-Open Network for the first time

Roku Express devices can be tricky to connect out of the box on USNH wireless.


  1. Step 1 - Power on the device. Wait for the "Let's Get Started" screen. Choose your language.
  2. Step 2 - The device will scan for wireless networks.
  3. Step 3 - On the "Choose Your Network" screen, do NOT connect to anything yet. Scroll down to other options and highlight "Scan again to see all networks" Here you will find your wireless MAC address. Keep this handy.
  4. Step 4 - Open a browser on a PC, tablet or smartphone and navigate to Network Registration. Sign in with your credentials, click the "My Devices" icon and "Register New Device"
  5. Step 5 - Enter your Roku's MAC address, click "Register", then wait a few minutes. Then try connecting to your Campus-Open wireless network. If successful, your Roku should immediately begin a software update.


Once connected to the Open network, your device should update and be ready to go. If not, it's likely been registered with an incorrect fingerprint. Please contact the help desk below for additional assistance.

Further reading:

Connecting a Smart TV, Roku, etc. on the USNH Wireless Network

Connecting an Amazon Fire Stick on the USNH Wireless Network

Need additional help?

Please use this link to the ET&S Help Desk team to locate your local campus contact information.  Use the “Submit a Question” for your campus to enter an online support request.    OR Visit our walk-up support locations on the three USNH Residential Campuses:

Keene State College - Elliot Hall, 2nd Floor, Rm. 243

Plymouth State University - Lamson Library, Main Level, Information Desk

University of New Hampshire (Durham) - Dimond Library, Main level, Rm. 341

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Article ID: 4495
Wed 9/14/22 2:53 PM
Wed 10/25/23 10:44 AM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)