Summary
Some users would prefer to receive an e-mail notification about the status (successful or failed) of their burst instead of monitoring their bursts and schedules in InfoBurst.
While this is not a default behavior of InfoBurst, users can make use of “Actions” to send e-mail notifications regarding the status of a Burst or Schedule.
How-To
Task: Create an Action
Instructions
Step 1 - Log in to InfoBurst
Step 2 - Navigate to the folder where you would like to save this action
Step 3 - Click on the New button and select Action
Step 4 - Enter in a name for the Action.
In this example I specifically want to create an action which will e-mail me when a burst fails to run.
Step 5 - Click on the “Type” dropdown menu and select “Send Email”
Step 6 - Enter in the Subject for the e-mail. The use of macros is recommended here. You can explore the available macros by clicking on the blue “M” located on the right side of the entry box for the field.
In this example we are using the Burst name macro as part of the subject line. This Macro will automatically change to the name of the Burst that I add this action to
Step 7 Optional – Enter a “From” e-mail address. If left blank, the system default “From” address is USNH.InfoBurst@usnh.edu.
Note: If you wish to customize this field, please note this must be in a valid e-mail address format otherwise the message will not be sent.
Step 8 - Type a message to be sent. You can also leverage macros when crafting the message to be sent.
Step 9 - If you would like, you can mark the checkbox next to “Include Activity Log” to include the Activity Log for the burst as an attachment to the e-mail. The Activity Log will provide insight as to why the burst failed.
Step 10 - Add email recipients by clicking the “+” symbol in the Email Recipients area. Multiple recipients can be added.
Step 11 - In the dialog box that opens, enter in the recipient e-mail address then click “Save”
Note: Add additional recipients by clicking the “+” symbol again
Step 12 - Once you are done adding recipients, click the “Save” button located in the upper right corner
Outcome
You will be able to create an action
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Task: Add an Action to a Burst
Instructions
Step 1 - Navigate to the folder which contains the Burst you want to send status notifications about
Step 2 - Click on the name of the burst to open the burst on the right side of the screen
Step 3 - Click on the “Actions” tab of the burst
Step 4 - In this example, because we want to receive a notification when the burst fails/aborts, we should select the “+” symbol located in the section titled “On Abort”
Step 5 - When the new dialog box opens, select the name of the action you would like to add then click the “Select” button
Step 6 - The recipients you specified will now receive a notification when this burst fails to run.
Outcome
You will be able to add an action to a burst.
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Task: Add an Action to a Schedule
Instructions
Step 1 - Navigate to the folder which contains the schedule you want to send status notifications about
Step 2 - Click on the name of the schedule to open the schedule on the right side of the screen
Step 3 - Click on the “Actions” tab of the schedule
Step 4 - Click on the “+” symbol located in the section that corresponds to the status of the schedule you want to receive notifications about.
Step 5 - When the new dialog box opens, select the name of the action you would like to add then click the “Select” button at the bottom right of the dialog box
Step 6 - The recipients you specified will now receive a notification when the conditions for receiving the notification are met
Outcome
The recipients the user specified should now recieve an e-mail notification when the Burst or Schedule has a status that meets the conditions specified.
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Further Readings
InfoSol Help Desk (Vendor Site)
Need additional help?
If you need additional InfoBurst support, please submit a Data, Analytics, and Reporting ticket.