Summary

This article provides information on Snapshot Utility for USNH Networks.

Content

The USNH Network Snapshot Utility enables a user to quickly append relevant network information about a device to an existing USNH IT Support Case. This information is particularly useful to network administrators when troubleshooting a problem. The Snapshot Utility eliminates the potential for error and turns otherwise cumbersome and complicated instructions into a few simple clicks.

If you have an open support case with USNH IT and need to add network troubleshooting information to the case, log in to https://networking.usnh.edu/nac/ and find the associated device in your device view. Click the "Snapshot" icon and enter your case number. USNH Network staff will receive the information they need to quickly resolve your issue.

Need additional help?

Visit the ET&S Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.