Issue:
The Send button is grayed out on the menu bar of an open WebI report.
Cause:
Expected function of WebI.
Resolution:
You cannot Send from within a report; you must do so from the Document tab. To send a report, follow these steps:
- Click the Save icon on the report's menu bar.
- Save the report within a My Favorites folder.
- Go to the Documents tab and select the My Favorites folder you saved the report to, then select the report you saved in step 2 above.
- On the Documents tab's menu bar, select Send, and then BI Inbox.
- After choosing recipients and completing other necessary fields, click the Send button in the bottom right.
*Need help?*
If you need help, please contact the Center for DATA WebI team at https://td.usnh.edu/TDClient/Requests/ServiceDet?ID=142 or by calling the IT Service Desk at 862-4242.