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Summary
All content to be sent through the application needs to be approved at some level. This article will walk you through the process of submitting content to be approved for sending.
Note: In Salesforce Marking Cloud the approval process is ONLY for the content contained within the email and not the audience it will be going to.
How-To
Task: To submit email content for approval
Email content must be open before you can start the Approval Process
Instructions
Step 1 - In the upper right corner of the page choose the Start Approvals Process: Start Icon.
Step 2 - Complete the information in the object dialog.
Step 3 - Audience to Preview: You can leave blank
Step 4 - You can then leave instructions for what you are looking to be accomplished or basic notes to the approvers to why content may have been designed in the manner presented.
Step 5 - Team: You will select the "team or group" that will be responsible for approving this email
Step 6 - Choosing Save and Submit the system will send a message to the approving bodies that there is an email that requires attention and approval.
- Once Save and Submit has been chosen the "team" assigned to your business unit will receive an email alerting them that content is ready to be approved.
- If more than one person is responsible for Approving content for that Business Unit, only one of them needs to approve the content not all of them. It is first come first served.
- Once content is approved the person that submitted the content will receive an email letting them know the content has been approved.
Outcome
Your email has been submitted for approval.
Further Readings
Salesforce Marketing Cloud: Approving Email Content
Salesforce Marketing Cloud: Approval Teams
Need additional help?
Please fill out the Salesforce Marketing Cloud Webform with as much information as possible, or contact the Technology Help Desk.
For additional Training please visit the AT Docs & Training site