Outlook: Recovering Deleted Items in Outlook on the Web


Recover deleted items in Outlook on the Web (Exchange Online)



If you have accidentally deleted important items, such as mail, contacts, calendar items or a public folder/public folder items, then you may be able to recover them by using tools within Outlook on the Web. This article details how to recover deleted items in Microsoft Outlook on the Web.



Task: To recover deleted items in Microsoft Outlook on the Web


Step 1 - Open your Deleted Items folder in the left-hand sidebar.

Step 2 - If the emails are in your Deleted Items, you can drag and drop them into your Inbox.  Or select them and hit the Restore button along the top toolbar.

Restore button marked by red box

If the items do not appear in your Deleted Items, continue reading, there is still a chance that the items are recoverable.

Step 3 - Within the Deleted Items folder click Recover items deleted from this folder.

Recover items deleted from this folder


Step 4 - The Recoverable Items screen will generate, within which you have the option to Recover a selected item. Select the item you want to recover and click the Restore button.

Recoverable Items



You have successfully restored deleted items to your inbox or appropriate location


Further Readings

Outlook: Recovering Deleted Items in Outlook Desktop App


Need additional help?

For assistance concerning site creation, content sharing, file synchronization, or other common SharePoint, OneDrive, Teams, or Office app activities, we recommend our Microsoft 365 Learning sites:

Learn more about the great tools our Microsoft 365 Learning sites offer!

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.  



Article ID: 1962
Mon 8/19/19 2:41 PM
Mon 5/6/24 10:05 AM
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