Team: Sending an Email to Teams

If you want to send or forward an email to a channel in Teams, use the channel email address. Once an email is part of a channel, anyone can reply to it within the channel to start a conversation.

Note: This feature needs to be enabled by your IT administrator.

Instructions

Step 1 - Navigate to the channel name in the Teams section on the left of the Teams app.

Step 2 - Click the three dots button next to the channel name for More options (...) > Get email address.

Step 3 - Click the Copy button to copy the email address.

Step 4 - Paste the copied email address into the To: field of an email message in your email program to send that email message to the channel in Teams.

When you reply to an email message within a channel discussion thread, it creates a conversation about the email within Teams. However, this does not send an email reply to the original sender. Any comments or conversations you have about the email in a channel are visible only within that Teams channel, not in the sender's email outside of Teams.

Sometimes, emails that get sent to a channel are too large to view in the conversation. 

Instructions

Step 1 - Navigate to the email conversation within Teams.

Step 2 - Click View original email under the conversation.

There are a few reasons why sending an email to a channel can fail:

• The channel settings restrict who can send email.  Team owners can modify which people or domains may send to each channel.
• The email contains more than 50 in-line images.
• The email has more than 20 file attachments.
• The email has an attachment that's more than 10 MB.
• The SharePoint folder associated with the channel has been deleted or renamed.

Instructions for Team Owner

Step 1 - Navigate to the channel name in the Teams section on the left of the Teams app.

Step 2 - Click the three dots button next to the channel name for More options > Get email address > advanced settings.

Step 3 - Select the desired option then click Save.  Available options are:

• Link to Remove email address which disables all sending of emails into that Team channel
• Anyone can send emails to this [ Team channel email ] address
• Only members of this team [ can send emails to this Team channel email address ]
• Only email sent from these domains [ can send emails to this Team channel email address ]:  with a box to enter allowed domains

Note: Click on the advanced settings link again to hide the advanced settings options if no change is needed.