Body
Summary
This article describes how to set scheduling policies on a Shared Bookings page.
Content
Purpose: Scheduling policies control how far in advance customers can book, how much notice you require, and other rules that apply to your Shared booking page.
Where to find it
- Go to book.ms or open the Bookings app in Outlook or Teams.
- Select your Shared booking page.
- In the left navigation, choose Booking page → Default scheduling policy.
- Choose the desired settings and then Save at the top.
Policy options explained
| Setting |
What it does |
| Time increments |
Smallest slot size customers can pick (e.g., 15, 30, 60 min). |
| Minimum lead time |
How far in advance a booking must be made (e.g., 1 hour, 1 day). |
| Maximum days in advance |
How far ahead customers can book (e.g., 30 days, 90 days). |
| Email notifications |
Send confirmation and reminder emails to customers and staff. |
| Allow customers to manage |
Let customers reschedule or cancel their own bookings. |
| Buffer time |
Extra time before/after appointments (can also be set per service). |
Outcome
Policies are set based on selections.
Further Readings
Publish or unpublish the booking page
Define your service offerings
Enter your business information
Need additional help?
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