EAB Navigate360: Students checking in On-line for an Appointment

Summary

Navigate allows students to check in on-line for appointments, this article will outline what happens for the Advisor, Faculty or other support team members when students check-in on-line.

Body

Summary

EAB Navigate allows students to check in on-line for appointments, this article will outline what happens for the Advisor, Faculty, or other support team members when students check-in on-line.

 

How-To

Task: To check in online for an appointment on EAB Navigate.

Instructions

When students check in online for an appointment, the advisor will be notified through the system that they have a student in the queue. From there, the advisor can then take next steps such as starting the meeting, provide connection information such as a phone # or Teams link. 

Step 1 - Once logged into the system, you will see any upcoming appointments on the Home Page/Upcoming Appointments tab.

Step 2 - On the day of the appointment students will have the ability to check-in on-line, the student will see the following:

Upcoming Appointments Check-in screen

 

Step 3 - When a student checks in on-line you will see a Red circle with a number representing the number of students currently checked in for your queue.  This could be both scheduled appointment check-ins as well as Drop-in students if you have your availability set for Drop-in appointments.

Red circle with number at top of screen showing students in queue for appointments

 

Step 4 - To see the students or to start a meeting, click on the icon and the system will display the students and allows you to see how long they have been waiting as well as the ability to start the appointment.

Appointment queue drop down menu

 

Step 5 - Connect with the student in the manner preferred and start the meeting to fill out the Report Summary.

 

Outcome

You will understand what happens when a student checks in for an online appointment through Navigate.

 

Need additional help?

Please fill out the EAB (Navigate) web form with as much information as possible, or contact the Technology Help Desk on your local campus.

For additional Training please visit the Teaching and Learning Technologies Docs & Training site.

Details

Details

Article ID: 2355
Created
Tue 7/21/20 12:26 PM
Modified
Thu 4/10/25 8:59 AM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)