UNH Central Printing: Installing a network printer on MacOS

This article has has step-by-step instructions for installing a Xerox network copier on a MacOS device including how to configure Xerox Accounting codes if your department has enabled this feature and issued you a code to use with a copier.

Summary

This article has has step-by-step instructions for installing a Xerox network copier on a MacOS device including how to configure Xerox Accounting codes if your department has enabled this feature and issued you a code to use with a copier.

 

Before you begin

Get the required information 

In order to install a network copier on a Mac you need the following information about your computer and the copier: the version of MacOS installed and the model of the copier. You will also need the following information from your department prior to installing the copier: the copier IP address, whether accounting codes are turned on, and if so which accounting code(s) you are authorized to use.

Make sure you have network access to the copier during the installation

The Xerox driver communicates directly with the copier to determine the appropriate settings to use for that particular device. If you are installing the copier from a remote location, connection to the VPN is mandatory. If you are installing the copier from an on-campus location, connection to the VPN provides the most reliable installation.

Tasks

1. Install the Xerox Print Drivers, if needed
   • Option A - If your USNH-owned Mac has the Self Service App
   • Option B - Manual Installation - If your Mac does not have the Self Service App
2. Create the Print Queue
3. Create an Accounting Code Preset, if required by your printer/copier
4. Testing the New Print Queue

 

How-To

Note: You only need to install the drivers once on your device, and if you have done so within the past 90 days you may skip this task and jump ahead to Task 2.

Instructions 

Step 1 - Open Self Service

Step 2 - Search for "Xerox" to find the Xerox drivers

Step 3 - Click "Install" and Self Service will install the drivers.

 

Outcome

The latest version of Xerox Print Drivers has been installed on your Mac computer.  Proceed to Task 2.

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Note: You only need to install the drivers once on your device, and if you have done so within the past 90 days you may skip this task and jump ahead to Task 2.

Instructions 

Important: Manual installation requires administrative access and may require additional assistance.

Step 1 - Using Safari or Google Chrome go to https://www.support.xerox.com/ and search on the copier model in the search field.  This page will not work in Firefox.

 

Step 2 - Choose the "Drivers and Downloads" search result

 

Step 3 - Make sure the "Platform" drop-down menu has the version of MacOS that matches the version installed on your device and choose "Apply Filters"

 

Step 4 - For the search result "macOS Print and Scan Driver Installer", agree to the terms and conditions and choose "Download" to download the installer

 

Step 5 - Navigate to your downloads folder, open the downloaded .dmg file, then open the .pkg file.

 

Step 6 - Continue through the installer steps until the 'Select Printer' section. The print queue will be created in a subsequent step so choose "Don't See Your Printer?"

 

Step 7 - Leave printer's network address showing "IP or Host Name" and choose "Continue"

 

Step 8 - Dismiss the warning "Print Queue Not Created" by choosing "Continue"

 

Step 9 - Continue through the installer steps until complete.

 

Outcome

The latest version of Xerox Print Drivers has been installed on your Mac computer. Proceed to Task 2.

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Instructions

Step 1 - Open System Preferences and choose Printers and Scanners. Click the plus button to add a new printer.

 

Step 2 - Choose the middle "world" icon to add a network printer.

 

Step 3 - Enter the IP address you received from your department in the address field. Leave the defaults for protocol (LPD) and queue (blank).

 

Step 4 - Optional fill in the name and location fields if you find that helpful.

Step 5 - From the "Use" drop-down change "Generic Postscript Printer" to "Select Software..."

 

Step 6 - A new window will open up listing the available printer drivers. Hint type the model number in the upper right search filter to narrow down the choices. Select the model that most closely matches the printer model and choose "OK"

 

Step 7 - Choose "Add" to add the printer

 

Outcome

You have successfully added a printer to your Mac computer.

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Note: If your printer/copier does not require accounting codes, you may skip this section and jump ahead to Task 4.

Instructions

If you regularly use multiple codes to bill against different grants or projects you may create a preset for each code by repeating this section.

Step 1 - Open the Safari browser from Applications. The preset you create using Safari will be available in other applications.

Step 2 - Choose File | Print from the menu to display the print screen. Select the printer you created in the previous section from the printer drop-down.

 

Step 3 - You may need to click the "Show Details" button to reveal the "Safari" drop-down.

 

Step 4 - Change the "Safari" drop-down to "Xerox Features" which will reveal additional options including a drop-down with "Paper/Output" immediately below "Xerox Features"

 

Step 5 - Change the "Paper/Output" drop down to "Advanced"

 

Step 6 - Choose the "Accounting..." button next to the "Configuration" heading

 

Step 7 - The "Accounting System" should already have the correct accounting method selected if the computer and copier are communicating correctly. If "None" is selected and you are sure codes are required, choose either "Xerox Standard Accounting" or "Charge Me" accounting.

 

Step 8 - Enter the code provided by your department for "Default User ID". This is typically a 4 or more digit code--it is not your username or your password for accessing your computer or other systems. Hint If you have to enter a numerical code to make copies at this device, that is most often the same code you use here.

Step 9 - Leave the other items as their defaults and choose "OK"

Step 10 - Back at the print screen, change the Presets drop-down from "Default Settings" or "Last Used Settings" to "Save Current Settings as Preset"

 

Step 11 - Type in a name for the preset. "Xerox with Code" is frequently used. If you intend to make presets for multiple codes, choose a name that allows you to easily tell them apart.

Step 12 - Change "Preset Available For" from the default "Only this printer" to "All printers". That makes the preset available if you have to remove and add the printer again to your computer.

 

Step 13 - Choose "OK" to continue. At this point you can repeat steps 4-13 to add additional accounting code presets, choose print to print the document as a test, or cancel to test later or with another program.

 

Outcome

You have successfully created an Accounting Code Preset.

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Instructions

Step 1 - Open the Application you wish to test with such as Word.

Step 2 - With a document open, choose File | Print

Step 3 - Select the print queue you created in the earlier section

Step 4 - If you created an accounting preset in the previous section, select it from the drop-down

 

Step 5 - Note that some software uses a customized print screen that hides the preset options and requires an extra step to use accounting presets.

See details below for Chrome and Adobe Acrobat.

Step 5a - In Chrome, you can access the system print screen by choosing "More Settings" which will reveal "Print using system dialog..."

 

Step 5b -In Adobe Acrobat, the system print screen is hidden behind the "Printer..." button. This button displays a warning. After choosing "Continue", the system print screen will become available. Note you will need to choose the "Print" button twice: once from the system print screen, and again in Acrobat.

 

Step 6 - Choose Print to print your test document. If the code pop-up appears, choose OK to continue.

 

Outcome

You have successfully tested the new print queue.

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Need additional help?

Use the “Request Printer Help” button on the Central Printing Service page to submit a support request with as much detail as possible, or contact the Technology Help Desk team on your local campus. For password issues you must call or visit the Help Desk in person.