Kaltura: How to Enable Privacy Settings for Kaltura Capture on Mac

This article describes how to enable Privacy Settings for screen, camera and microphone for Kaltura Capture on Mac OS.

Instructions:

Enable the Privacy Settings on Mac OS using the following steps: 

To enable Mac screen recording permissions

1. Close Kaltura Capture.
2. Go to 'System Preferences'.
3. Click on 'Security & Privacy'.

4. Go to Screen Recording' and check the box next to 'KalturaCapture' .

 

To enable Mac camera permissions

1) Select 'System Preferences' from the Apple menu.
2) Click the icon labeled 'Security & Privacy'.
3) Click the 'Privacy' tab at the top.
4) In the left-hand column, click on 'Camera' to manage app permissions.
5) Tick the box next to 'Kaltura Capture' app to grant access to the camera.

To enable Mac microphone permissions

1) Select 'System Preferences' from the Apple menu.
2) Click the icon labeled 'Security & Privacy'.
3) Click the 'Privacy' tab at the top.
4) In the left-hand column, click on 'Microphone' to manage app permissions.
5) Tick the box next to 'Kaltura Capture' app to grant access to the microphone.

Outcome:

Kaltura works on your Mac after changing security and system preferences.

Further reading:

One of the following screen errors might display when attempting to start/stop your Kaltura Capture recording.

• "Failed to stop recording. Please try again."
• "Failed to load secondary device. Please restart the application."
• "Failed to load audio device. Please restart the application."

Additionally, after installing a fresh copy of Kaltura Capture you may receive the following notification indicating you need to grant access to the application in your Security and Privacy preferences under System Preferences. 

Need additional help?

Please contact the Service Desk as 603-862-4242, fill out the Lecture Capture web form with as much information as possible, or contact the Technology Help Desk on your local campus.