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Summary
Jamf Connect is tool that allows users' to log into their Macs using their USNH username and password without being bound to the USNH domain. This article will instruct the user on how to link their existing local account in macOS with Jamf Connect so that the user retains their files and settings.
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Prerequisite Steps
• Save and Close all programs before proceeding
• The user will need to make sure that their local account username matches their USNH username
• To do this in macOS Ventura, browse to System Settings > Users & Groups.
• Right click on the user and select Advanced Options.
• Check the username listed in the field; if it does not match the USNH username of the user, it will need to be changed to match. This can be done from another local administrator account on the machine. Once the username matches, the user may proceed to the next step.
Installing Jamf Connect
• Open the Self Service application on the user’s Mac.
• In the Self Service application, select the policy called “Jamf Connect Install” and click the install button. This may take several minutes.
• Once installed, the computer will automatically restart.
Logging in with Jamf Connect
• After the computer restarts, the user will be prompted with the Jamf Connect login screen
• The user should enter their USNH credentials and and then get prompted for MFA and authenticate with Microsoft Authenticator.
• If the user’s USNH password and the user’s macOS password match, the user will be logged into their macOS desktop and all of their files,
settings and applications should be available to them.
• If the user’s USNH password and the user’s local macOS account password do not match, the user will be prompted to enter their current macOS login password; the local password will be changed automatically to the user’s current USNH password as shown below:
Need additional help?
Submit an Email Services support request with as much detail as possible, or visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.
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