Technician: Retiring a hardware device in TeamDynamix (ETS Internal)

Summary

This article provides instructions for retiring a hardware device in the Hardware Asset application in TeamDynamix.

Body

Summary

This article provides instructions for retiring a hardware device in the Hardware Asset application in TeamDynamix.

In order to perform this function, you will need to be assigned the Technician role or higher in the TDx Hardware Asset application. If you have not already been assigned these permissions, please reach out to the Asset Management team to request this role.

 

How-To

Task: Retiring a hardware asset in the TeamDynamix Hardware Asset application

Instructions

Retired is the appropriate status to indicate that a device is no longer in use, but has not yet been picked up by our SEED vendor.

Step 1 - With the asset open in TeamDynamix, click on the ‘Edit’ button in the upper left:

Edit Asset

 

Step 2 - Make sure that the Form that is selected is the Technician Asset Form.

Step 3 - Click on the ‘Status’ drop-down and change the Status from ‘In Use’ to ‘Retired’:

Update Status

 

Step 4 - If the device was used for parts, you can use the ‘Substatus’ field to note that:

Substatus field

 

Step 5 - If the location has changed (for instance, the device has been turned in to a technician and is now in their office), update that under the ‘Location’ drop-down:

Location update

  • Use the physical location of the device while it is waiting to go to SEED
  • Once the device has been dropped off for SEED, its location will be updated to the applicable SEED storage location

 

Step 6 - Click the 'Save’ button in the upper left; you will see a confirmation message stating the changes have been saved. To go back to the asset information, click the ‘To Detail’ button:

Save changes

 

Step 7 - You have successfully updated this hardware asset’s Status to ‘Retired’.

 

Outcome

Your hardware asset has successfully been retired in TeamDynamix.

 

Need additional help?

Reach out to the Asset Management Team for assistance with retiring a device in the TeamDynamix Hardware Asset application.

You may also visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.

Details

Details

Article ID: 4716
Created
Fri 6/16/23 3:16 PM
Modified
Tue 3/10/26 1:56 PM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)
USNH System Office