LAPS: Retrieving Mac LAPS Passwords (ETS Internal)

Local Administrator Password Solution (LAPS) has been enabled for the PreStage enrolled user and the built-in JamfAdmin account on University managed Mac Laptops and Desktops.  This article will guide you through retrieving that LAPS password.

Summary

Local Administrator Password Solution (LAPS) has been enabled for the built-in JamfAdmin account on University managed Mac Laptops and Desktops. This article will guide you through retrieving that LAPS password. 

 

How-To

Instructions

Step 1 - Log in to https://usnhjamf.jamfcloud.com using your username@usnh.edu and password. 

Step 2 - Click on Computers and then Search Inventory.

 

Step 3 - Enter a computer name or serial number and click "Search".

 

Step 4 - Click on the name of the computer on the next screen.

 

 Step 5 - On the right-hand side of the inventory page, look for the "Managed Local Administrator Accounts" and click on "View accounts and passwords".

 

Step 6 - Under Managed Local Administrator Accounts, look for jamflocaladmin.

Choose that user, and click on "View"

 

The password will be displayed and active for 2 days at which time it will be rotated (changed). 

Note: To log in as a new user (jamflocaladmin) please press "Option + Enter" at the lock screen.

Outcome

A technician can now get the LAPS password for the local administrator account for a Mac laptop or desktop. 

 

Need additional help?

If you have questions or need additional help with these topics, please reach out to your Team Lead or supervisor for assistance.