Change Enablement: Working with the Change Calendar (ETS Internal)

Summary

Tips for how to manipulate the view and customize the Change Enablement Change Calendar / Ticket Calendar

Body

Summary

 This article shows how to access and work with the Change Enablement "ticket" Calendar.

 

How-To

Task: Access the Change Enablement "Ticket" Calendar

 

Instructions

Step 1 - Select "Ticket Calendar" from the Standard Reports list on the left side of the Change Enablement application screen.

Step 2 - Or you can select the "Change Calendar" option from the pull down menu in the upper right corner of the Desktop application in TeamDynamix.

 

Outcome

You will have accessed the Change Enablement "Ticket" Calendar.

 

Task: Filter the Change Calendar for a specific view

Instructions

Step 1 - Click on the green funnel on the upper right corner of the calendar.   

Step 2 - Make selections:

  • It is recommended to show only Maintenance Activities and Blackout Windows.  The reason for this is that tickets do not have start/end dates and therefore will show for the entire duration of all maintenance activity tasks associated with the change ticket.  (so a ticket that has weekly maintenance activities for the next year would appear to have a continuous year's duration on the calendar).

Step 3 - Use the scroll bar to select other calendar criterion.

Step 4 - Use the green Save Search button to reuse the search later. 

Step 5 - Use the My Searches pull-down to select your saved searches. 

 

Outcome

You will have filtered and saved your searches in the Change Calendar.

 

Need additional help?

Visit the TeamDynamix area in the Knowledge Base

To request service, report an issue, ask questions, or request training, submit a TeamDynamix Application Administration Support Request 

 

Details

Details

Article ID: 4890
Created
Fri 3/22/24 4:34 PM
Modified
Fri 5/30/25 3:33 PM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)
USNH System Office