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Summary
Microsoft Outlook may mark some TeamDynamix notification emails as junk emails. This article details how to prevent TeamDynamix notification emails from being marked as junk in Microsoft Outlook.
How-To
Task: To add TeamDynamix notification emails to the whitelist
Instructions
In Outlook Desktop Application:
Step 1 - Click Home
Step 2 - Click the Junk icon (Person with a blocked symbol)
Step 3 - Click Junk Email Options
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Step 4 - Click the Safe Senders tab
Step 5 - Add the following email addresses: notify.teamdynamix@unh.edu & notify@teamdynamixapp.com
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Step 6 - Click OK to save your changes.
Outcome
TeamDynamix notification emails should no longer be marked as junk email.
Need additional help?
Visit the TeamDynamix area in the Knowledge Base
To request service, report an issue, ask questions, or request training, submit a TeamDynamix Application Administration Support Request