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Summary
This article explains how to use Password Safe to log into an RDP session with added security. This article is for USNH users who need to use RDP remote connections and have been authorized to use the Password Safe tool.
Why use Password Safe to connect via RDP?
BeyondTrust's Password Safe is a password management tool, used to add an extra layer of security for users when connecting to remote resources. After signing into Password Safe with your USNH Single-Sign On (SSO), you will be able to securely access a remote server via RDP.
How-To
Task: Use Password Safe to open an RDP connection.
Instructions
Step 1 - Login to BeyondInsight by BeyondTrust with your USNH username@usnh.edu, password, and MFA if required.
Once logged in your home screen should look similar to this (depending on which tools you are authorized to use), with icons for Password Safe (number pad with a lock), Secrets Safe (a bank safe), and Managed Accounts (hand holding a person icon).
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Step 2 - Click the Password Safe tile, then the Directory Linked Accounts tab (box 2 in image below).
Note: if a Load All Accounts button appears in the center of the screen, click it. A list of accessible servers will appear.
Step 3 - Navigate in the list to the server you want to connect to and click the Access button (box 3) on the far right.
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Step 4 - A dialog box will open on the right with various connection options. Click the Direct Connect tab (box 4) at the top.
Step 5 - Click Download RDP file (box 5).
Step 6 - Depending on your browser, a small box will appear in the top right corner of the screen showing the download’s progress. Once the download is complete, click Open file (box 6).
Step 7 - A notification might pop up, as shown below. Click Connect (box 7).
Step 8 - Type your primary account password into the Password box. To begin the RDP session, click OK (box 8). A new window will open with an active remote desktop session to your selected server.
Outcome
You have successfully connected via RDP to the selected server using Password Safe.
Troubleshooting
Please submit a TeamDynamix IAM ticket request if you're experiencing an issue in using the Password Safe or any of these criteria are met:
1. You cannot access the Password Safe application.
2. Access to the Password Safe must be added/removed for a user.
3. Access to a server through Password Safe needs to be removed.
4. The server you need to access does not appear in the list after clicking Load All Accounts (Step 2).
Need additional help?
If you have any additional questions, please submit a TeamDynamix IAM ticket request with as much detail as possible.