Zoom Transition: Differences in Zoom Basic & Pro Licensing

Summary

This article will outline the different features between a Zoom Basic License (Free Version) and Zoom Pro License which USNH is moving away from by June 30, 2025.

Body

Summary

This article will outline the different features between a Zoom Basic License (Free Version) and Zoom Pro License. Most users at USNH institutions will be transitioned to a Basic license in July 2025. Not everything noted below may be available in the USNH Zoom environments.

Content

Feature	Basic	Pro
Number of Participants	100	300
Unlimited Group Meetings	✅	✅
Unlimited one-on-one Meetings	✅	✅
Meeting Duration	40 mins	30 hours
Recording	Local	Local & 10 GB Cloud (per license)
Live transcription	✅	✅
Polling	❌	✅
Technical Support	Help Center	Help Center
Telephone Dial-In	❌	Toll-based
Screen Sharing	✅	✅
Breakout Rooms	✅	✅
Virtual Background	✅	✅
Personal Meeting ID	✅	✅
Zoom Team Chat	✅	✅
Host Controls	✅	✅
Co-Annotation on Screen Share	✅	✅
Remote Keyboard and Mouse Control	✅	✅
Multi-Share	✅	✅
AES-256 Encryption for real-time content	✅	✅
Waiting Room	✅	✅
Built into Zoom for Home Devices	✅	✅
Pin Multiple People	✅	✅
Spotlight Multiple People	✅	✅
Filters	✅	✅
Assign Meeting Scheduler	❌	✅
Can be Alternative Host	❌	✅
Can be Co-Host	✅	✅

Need additional help?

Please fill out the Web Conferencing help request form with as much detail as possible or visit the Technology Help Desk Support page to locate your local campus contact information. For password issues you must call or visit the Help Desk in person.

For assistance concerning site creation, content sharing, file synchronization, or other common SharePoint, OneDrive, Teams, or Office app activities, we recommend our Microsoft 365 Learning sites:

USNH M365 Learning Pathways: On-Demand Online Walk-throughs, Tutorials, & Guides for M365 Products
https://universitysystemnh.sharepoint.com/sites/M365LP/
SharePoint Success Site: Learn How to Plan, Build, Launch, Share, & Manage Your Sites
https://universitysystemnh.sharepoint.com/sites/SharePointSuccessSite/

Learn more about the great tools our Microsoft 365 Learning sites offer!

Details

Article ID: 4945

Created

Tue 6/18/24 1:43 PM

Modified

Wed 8/5/26 6:52 PM

Applicable Institution(s):

Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)
USNH System Office