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Summary
To outline the process for Developers with Creator licenses to follow to activate their license.
How-To
Task: Activate your Creator license in Tableau Desktop
Instructions
- In Tableau Desktop, go to Help and click on Manage Product Keys.
![Click to View Full Image Uploaded Image (Thumbnail)](https://td.usnh.edu/TDPortal/Images/Viewer?fileName=5f6c4adc-55ad-4315-948f-694724beb574-thumb.jpg&beidInt=1)
- Click the Activate button.
![Click to View Full Image Uploaded Image (Thumbnail)](https://td.usnh.edu/TDPortal/Images/Viewer?fileName=17b45ad9-7eb0-4d38-9cd1-350077cb84e6-thumb.jpg&beidInt=1)
- Click the “Activate with a Product Key” option.
![Click to View Full Image Uploaded Image (Thumbnail)](https://td.usnh.edu/TDPortal/Images/Viewer?fileName=5346b3f8-1581-42a9-85d0-78bd0a0a5d6d-thumb.jpg&beidInt=1)
- Enter your product key and click Activate.
![Click to View Full Image Uploaded Image (Thumbnail)](https://td.usnh.edu/TDPortal/Images/Viewer?fileName=560c5b85-51b3-4a8b-b25f-e02354b3da8c-thumb.jpg&beidInt=1)
- You should receive a confirmation message, proceed.
- Click on the previous product key (Product: Tableau Desktop; License Expires: Permanent).
- Click the Deactivate button.
![Click to View Full Image Uploaded Image (Thumbnail)](https://td.usnh.edu/TDPortal/Images/Viewer?fileName=998fcb36-28ce-45a0-b1a0-7def7f57faac-thumb.jpg&beidInt=1)
- You will receive a pop-up asking if you are sure, click “yes”.
![Click to View Full Image Uploaded Image (Thumbnail)](https://td.usnh.edu/TDPortal/Images/Viewer?fileName=8a6b1bcd-bf50-4406-9454-1cc7f31f3281-thumb.jpg&beidInt=1)
Outcome
You should see your product key listed along with the "Tableau Creator" product listed, with an expiration date of 10/4/2027. Your Creator license should now be active and able to be used.
Further Readings
Tableau Help: Register and Activate from the User Interface
Need additional help?
Please use this link to contact the Tableau Support Team. Use the “Request Support” button to enter a question or support request.