Remote Login: Using Secure Remote Access for RDP Connections with an iOS Device

This article explains how to use the Secure Remote Access application to log into an RDP session using an iOS device with added security. This article is for users who need to use RDP remote connections and have been authorized to use the application.

Summary

This article explains how to use the Secure Remote Access application to log into an RDP session with added security. This article is for users who need to use RDP remote connections and have been authorized to use Secure Remote Access.

Note: Remote sessions in the Secure Remote Access application are recorded.

Why use Secure Remote Access to connect via RDP?

Secure Remote Access is a remote access tool, used to add an extra layer of security for users when connecting to remote resources such as a server or workstation. 

 

How-To

Instructions

Step 1 - Open the Secure Remote Access console app Accessconsole. This app should already be installed and configured on your USNH iPad.

 

The Login page for Secure Remote Access in the Accessconsole app will look like this, with the site address already filled in: usnhpra.beyondtrustcloud.com

 

Log in to the SecureRemote Access console app with your username, password, and MFA if required.

Important: Secure Remote Access does not use your usual USNH login credentials. If you do not have a login for the application yet, please contact your supervisor for assistance.

 

Step 2 - Once logged in, the landing page of the console will appear as a mostly blank screen with some menu icons on the left side. To view all of the servers you currently have access to, click on the small blue rectangle in the top left corner (highlighted below in red):

 

Step 3 - A menu will pop up on the left with a list of groups. These may appear different according to your account’s permissions. Choose the correct group which contains the server you wish to access. 

 

Step 4 - A list of servers will appear when a group is clicked. Tap the machine you would like to remotely connect to.

 

Step 5 - A dialog box will appear with the system information and a button that says "Jump". Click the Jump button to connect

 

Step 6 - You are now remotely connected! You might need to sign in to the desktop using your USNH credentials after this step.

 

Step 7 - To end the session, click the red X and "End Session" at the top left side of the screen.

 

Outcome

You have successfully connected via RDP to the selected server using the Secure Remote Access application.

 

Tips and Tricks

The Secure Remote Access app includes a few hotkeys for performing certain functions, which can be accessed by clicking the button with image of a computer monitor:

 

Performance Quality - Adjust the quality settings of the remote session to a higher resolution, lower resolution, or black and white. The black and white view will use less bandwidth and improve performance, but is not recommended for screens which require a higher resolution to view properly.

Reboot - Reboots the system.

Monitor Selection - Enables the user to switch to another monitor, if there is one connected.

Enable Privacy Screen - Allows the user to enable a privacy screen on the machine being remotely accessed. The endpoint will show a blank screen, while the remote session will be visible only to the user.

Ctrl+Alt+Delete - Performs the Ctrl+Alt+Delete action.

Automated Credential Handling - Allows the user to enter a stored username and password, if one is available.

 

Further Readings

Remote Login: Using Secure Remote Access for RDP Connections

 

Need additional help?

If you have any additional questions, please submit a TeamDynamix IAM ticket request with as much detail as possible.