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Summary
When an employee leaves USNH, their Workday account is converted from a USNH account to a personal account local to Workday. This means that the user will no longer use USNH's Microsoft password processes (Single Sign-On). Instead, they will use the built-in local Workday password reset process. This process uses the Home Contact Email (personal email) in Workday, so it's important that employees review/maintain their email information before their employment ends.
Account Claiming Emails
New local Workday account holders will be sent two emails to their Home Contact Email (personal email) in Workday. For retiring or departing employees these emails are sent on the last day of employment.
The emails will include the following information:
Email #1
- Username Confirmation:
- This email confirms their local Workday username.
- The username@usnh.edu (e.g. jbd2519@usnh.edu) will continue to be used to log into Workday.
- Login URL:
Email #2
- Temporary Password:
- This email contains a temporary password and instructions to be used when logging into the local Workday login page for the first-time.
- After using the temporary password, the user must reset their local Workday password.
Self-Service Password Reset for Local Workday Accounts
The local Workday login page has a "Forgot Password?" link below the Sign In box.
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Former employees or other local Workday account holders can reset their local Workday password using this “Forgot Password?” link on the local Workday login page.
This triggers an email with a password reset link sent to the personal email address on file in Workday.
Former Employees have Limited Access to Workday
As a former employee, you will have limited access to view past payslips, tax documents, and other personal information. Most employees retain access to Workday through October of the year following their year they received their last check.
Need additional help?
If you have questions or need additional help with this topic, please call (603) 862-2525 or submit an HR Operations Support Request.