Zoom Transition: Un-associate or Unlink Zoom Account

This article is for those interested in unlinking on un-associating their Zoom accounts in order to create a new independent account as part of the Zoom to Teams Meetings transition. This will allow you to continue on with a Zoom account and is especially useful for those intending to purchase Zoom licenses into the future (post July 2025).

Summary

This article is for those interested in unlinking on un-associating their Zoom accounts in order to create a new independent account as part of the Zoom to Teams Meetings transition. This will allow you to continue on with a Zoom account and is especially useful for those intending to purchase Zoom licenses into the future (post July 2025) prior to the July 2025 changeover date from Zoom to Microsoft Teams. 

 

How-To

 

Instructions

Follow these steps to create an account. 

1. Log out of their current Zoom sessions 

2. Go to zoom.com 

3. Click the Sign Up Free button in the upper right of the screen 

4. Verify your birth year 

5. Enter your UNH/Keene/Plymouth State email address <username>@<institution>.edu 

   1. Institution should be unh, keene or plymouth

   2. your username is usually initials of your name followed by some numbers

   3. Note this is important to pull over existing meetings, settings, and other associated materials 

6. Verify account through email verification 

   1. Zoom will send an email with a six digit code 

   2. This code may go through to an unanticipated email folder, be sure to check your junk or spam folders. 

7. Create password 

8. Click the link in "Or, go to my account settings", below the Download Zoom button 

   1. This will bring you to the normal Zoom account page and they will still be part of the UNH/Plymouth State/Keene account until they complete the next set of steps. 

   2. If you do not see the page described above but see Account Profile you may already be on the correct page and can proceed to the next steps below. 

9. Click on Account Profile in the lower left 

10. Scroll down and find the Unassociate and create new account button please click that button. 

11. You should now see a Confirmation message that states "Are you sure to unassociate and create your own account?" 

    Click Yes on this page. 

12. Your account is now moved  

Lastly, if there is a user who has left an institutional account and then uses UNH/Keene/Plymouth State SSO to log back, they will be prompted to move their account back into the institutional Zoom account, once they re-join they will receive a Basic Zoom license. 

Outcome

Users will be able to unlink their accounts if they need to to create Zoom accounts for needs anytime beginning May 2025 into the future. 

Need additional help?

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.