Body
Summary
This article explains how to configure the language and time zone settings for your Microsoft Bookings page and why enabling “Always show time slots in business time zone” is recommended. These settings help ensure that appointment times are displayed consistently for both staff and customers, reducing confusion and missed meetings. This article is intended for USNH faculty, staff, and service owners using Microsoft Bookings to schedule appointments.
How-To
Task: Set Language and Time Zone
Instructions
Step 1 - Open Microsoft Bookings and sign in with your USNH credentials if necessary.
Navigate to Booking Page > Region and Time Zone Settings
Step 2 - Click into your Shared booking page.
Step 3 - In the left-hand menu, select "Booking page" to open Manage your booking page settings.
Step 4 -Scroll down and expand the “Region and time zone settings” section.
Set Language and Time Zone
Step 5 - Choose your preferred Language (e.g., English - United States) from the drop down.
Step 6 - Set the Current time zone to match your business hours (e.g., Eastern Time (US & Canada) ).
- To find the time zone, search for a city in your business time zone, such as Boston, MA for Eastern Time.
Enable “Always show time slots in business time zone”
Step 7 - Check the box labeled “Always show time slots in business time zone”.
Step 8 - Click Save at the top of the page.
Outcome
You will be able to set the language and time zone on Microsoft Bookings.
Why These Settings Matter
✅ Language
- Ensures that the booking interface, confirmation emails, and calendar invites are displayed in a language your clients understand.
- Helps maintain a professional and consistent experience across departments.
🕒 Time zone
- Aligns your booking calendar with your actual working hours.
- Prevents appointments from being booked outside of business hours due to time zone mismatches.
📌 “Always show time slots in business time zone”
- Forces the booking page to display time slots in your business’s time zone, regardless of the customer’s location or device settings.
- Prevents confusion when clients are in different time zones or traveling.
- Ensures that both staff and clients see the same appointment time, reducing missed or misaligned meetings.
Example Scenario
A staff member in Concord, NH sets their business hours to 9 AM–5 PM Eastern Time. Without enabling “Always show time slots in business time zone,” a client in California might see available slots as 6 AM–2 PM Pacific Time, leading to confusion. Enabling the setting ensures both parties see 9 AM–5 PM Eastern Time.
Need Additional Help?
If you experience issues with time zone settings or appointment confirmations, visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.