Body
Summary
This article explains how students at KSC and PSU can grant parents, family, or friends permission to add money to their KSC Owl Cash, KSC Dining Dollars, or PSU Panther Bucks spending accounts and how those people can use a credit card to deposit funds into the student's spending account through the USNH Dining Portal.
How-To
Family/Friend Task: Add money to student's KSC Owl Cash/Dining Dollars or PSU Panther Bucks account.
Instructions
Before you begin, make sure your student has granted you Guest Access and you have set up your Guest Access password as described in tasks below.
Step 1 - In your web browser go to the
Step 2 - Log in with the same email address and password you set before.
Step 3 - Select your student's school to make a deposit.
Step 4 - If necessary, select which Account you want to deposit into. Enter the dollar Amount you want to deposit, then click “Continue to Payment”.
Step 5 - Select “Checkout with Card”.
Step 6 - Enter your Email and Phone number then press Continue to checkout.
Step 7 - Enter your credit card Payment Details to complete the transaction.
Step 8 - Confirm your transaction details then press Confirm and Continue.
Step 9 - Your payment will be processed and a receipt will display on the next screen.
Outcome
You will be able to add money to your friend's or student's account.
If you need assistance, please provide details about your issue through a Family Access Portal support request including a good email address and phone number where we can call you back.
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Set Up Tasks
Student Task: Grant parents, family, or friends Guest Access to make deposits on your behalf.
You must complete this task for each person you want to be able to add funds to your spending account.
Instructions
Before you begin, make sure you know the email address for the person you want to grant access to.
Step 1 - Login to the USNH Dining Portal
Step 2 - On the left, select Personalize
Step 3 - Then choose Grant Guest Access
Step 4 - Click on the red “Add” button
Step 5 - Enter the Email Address of the person who you would like to grant permission to. Be sure "Enabled" and "Guest Access" are checked. Select or un-check other access options as desired, then click Add.
Outcome
You will be able to grant access to parents, family, or friends to access your account on your behalf. Tell the people you have granted access to that they should watch for an email and set up their password following the instructions in the next task below.
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Family/Friend Task: Set password on your Guest Access account.
Instructions
Before you begin, make sure your student has granted you Guest Access as described in task above.
Step 1 - The person whose email address was just added will receive an email with Subject: Guest Access. The email includes the person's name, a login link, a Login username, and temporary password, as illustrated in this image:
Step 2 - Copy and paste the hyperlink into a web browser and login using the credentials provided in the email.
Step 3 - Under Personalize on the left, select Change Guest Password
Step 4 - Enter your new password in both fields and click Update
Outcome
You have set a password on your Guest Access account. You can now proceed to add money to your student's spending account following the instructions at the beginning of this article.
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Need additional help?
For additional assistance, please provide details about your issue through a Family Access Portal support request including a good email address and phone number where we can call you back.