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Summary
This article is a list of frequently asked questions about using Canvas email and issues that could occur. Also provided is a link to the article about how to use the notification settings for Canvas.
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Canvas: Canvas Strips Attached Files from Email (Known Issue)
There is a known issue where Canvas may remove attached files from emails between Canvas and external sites. This article addresses the resolution/work-around for this issue.
Canvas: Create and send email
This article will describe how to use the Inbox tool from a Canvas course.
Canvas: Adding a Preferred Email (or SMS)
This article will explain how you can add another email or contact method within Canvas and how to adjust the default.
Canvas: Notifications Settings
This article will describe how to enable notifications on Canvas.
Need additional help?
Submit a Canvas (myCourses) support request or visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.