WebI Resources: Frequently Asked Questions (FAQ)

Questions:

• Where can I find the various WebI-related quick guides and other assistance?
• How do I sign up for a new WebI account or add a reporting area to my existing WebI account?
• I'm new to WebI. How do I get started, and are there any start-up steps?

Answers:

• Where can I find the various WebI-related quick guides and other assistance?
  • The WebIntelligence Web Site is packed with resources to help you with WebI. There you will find the latest WebI news, and links to:
    • The Report Reader Quick Guide,
    • The Report Creator Quick Guide,
    • Report Scheduling instructions,
    • Knowledge Base articles filled with WebI tips for Schedulers, Report Creators, and the General Report Readers,
    • Short Video Tutorials (4-6 minutes for each tutorial), and
    • Links for you to sign-up for training.
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• How do I sign up for a new WebI account or add a reporting area to my existing WebI account?
  • Access the IT Accounts Management System at https://www.unh.edu/it/accounts to request a WebI account for you or a co-worker.
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• I'm new to WebI. How do I get started, and are there any start-up steps?
  • New WebI users are encouraged to access our WebI BI Launchpad Quick Start Steps.  This document will instruct you on how to log into WebI and how to change your preferences for the best possible WebI experience.  NOTE: you must be logged into your campus VPN in order to access this document.
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*Need help?*
If you need help, please contact the Center for DATA Webi team at https://td.usnh.edu/TDClient/Requests/ServiceDet?ID=142,  or by calling the IT Service Desk at 862-4242.