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IT Change Enablement FAQ
TeamDynamix: Finding Inactive Projects to Activate
How to find and activate Inactive Projects in TeamDynamix.
TDx ITSM: First Level Support Training
TDx AMS: Approval Workflow - Technician FAQs
TDx AMS: Making an Approval Decision in TDx Client Portal
This article covers the steps required for you to make an approval decision on an account request that you received in an email notification from the Account Management System (AMS).
TDx ITSM: Desktops
Best Practice- ITSM Processing