This article contains a button-press guide transfer matrix for USNH Help Central staff to use if they need to transfer a call to another area within Help Central. This was developed in response to feedback about agents needing to get callers to the appropriate group, without having to abandon them back to the main menu of the call tree.

This is a crosswalk for the new access codes as Plymouth State University and Keene State College come into the unified USNH Telephone System effective February-May 2022.This article has the new phone access codes after the 2022 telephone system upgrade for PSU and KSU.