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Global Protect is the USNH VPN (Virtual Private Network) solution allowing users to connect into the USNH networks from on- or off-campus to access many secured resources. This article details how to generate and collect client logs for troubleshooting GlobalProtect VPN.
This article describes an instructor's troubleshooting guide for iClicker at UNH.
This article is a student troubleshooting guide for using iClicker remote device and an iClicker student app at UNH.
This article will cover Frequently Asked Questions and some troubleshooting tips that when a student is unable to make an appointment with their advisor through the Navigate software.
This article provides instructions on how to connect to Microsoft Office if your connection fails. Try these steps before contacting the IT Help Desk.
This article provides instructions on how to activate/re-activate Microsoft 365 ProPlus and suggest additional troubleshooting steps for activation issues.
This article provides instructions to reset your OneDrive Sync if you are experiencing any error codes.