We offer comprehensive support to ensure the seamless operation of payment systems and compliance needs. Here’s a breakdown of the services we provide:

• Credit Card Readers: We assist with replacing damaged or malfunctioning card readers, troubleshooting technical issues, and providing loaner card readers when necessary. To request a loaner card reader, please submit the required form.
• Merchant IDs (Wells Fargo Merchant Services): We manage requests for new Merchant IDs, which involve an application and approval process. Additionally, we offer support with generating transaction reports and handling disputes.
•  PCI Compliance & Training: We support PCI training and compliance, manage user access, and address any compliance-related inquiries.
• Other: For any additional support needs not listed, please contact our team for further assistance.

For Nelnet-related requests and support, please submit a request through the Business Applications Support form.