Request for Change

Use this service to request an ET&S Change

Change Types 

  • Emergency - Must be implemented right away, or already has been implemented, to address an outage or a security related issue.
  • Standard (pre-approved)- Has been pre-approved by the CAB and is low risk, well-documented, and has a history of success.  Standard changes may also be automated or be implemented by a Vendor
  • Normal - Non-emergency change without a pre-approval.  Risk can be low or high,  These changes require CAB approval.
  • Normal (Expedited) - Non-emergency normal change that must be implemented before the CAB meets on Wednesday at 1:00 PM