Summary
This document describes the user management process for organizations in Canvas.
Content
Enrollment Steps for Low Enrollment Organizations (under 100 users)
Leaders are responsible for manually adding users to their organization in Canvas. This is done by navigating to the appropriate organization and clicking on People from the menu. Then click on the + People button and enter either the USNH username or USNH student ID (9-digit number). To enroll multiple users, separate each user by a comma. Be certain to set the role for the user(s) by using the available drop-down selector.
Enrollment Steps for High Enrollment Organizations (over 100 users)
Academic Technology system administrators will perform bulk uploads of users to an organization once a semester for high enrollment organizations. Leaders will need to identify the population to enroll and submit a bulk enrollment request for an organization or organizations in Canvas. To do this the organization leader must submit a web form request at https://td.usnh.edu/TDClient/Requests/ServiceDet?ID=192 and request bulk enrollment. As part of the request please include a link to a comma-separated list of values (CSV) file of the users to be bulk enrolled. The file must include four columns. The USNH ID (900 number) for the user, the role for the user (‘student’ or ‘teacher’), the section_id of the organization (the section_id is the organization’s "SIS ID" which can be found by going to the organization, clicking on ‘Settings’ and clicking on ‘Course Details’) and the user’s status (‘active’ for a new enrollment or ‘delete’ to remove an enrollment).
Example.csv:
*Note above that one CSV file can address the enrollments in multiple organizations.
User Management during Semester
Organization leaders are responsible for maintaining user enrollments throughout the semester. Since leaders can't make edits to students enrollment, submit a support form to request the changes.
Bulk User Removals
Learning and Teaching Technologies system administrators will perform bulk removal of users from an organization up to 2 times a year. These bulk removals will remove all existing ‘student’ enrollments and leave only the ‘instructor’ or leaders in the organization. Submit a Canvas web form request at https://td.usnh.edu/TDClient/Requests/ServiceDet?ID=192 to request a bulk removal. Be sure to include the organization ID.