TeamDynamix: Creating a Ticket and Selecting Save, why don't I have to Enter Time?


This article details how to create and save a ticket without entering time.



Task: To create and save a ticket without having to enter time. 


TeamDynamix does not require users to enter time after creating a ticket. The green "Save" button should not be selected after creating a ticket unless you choose to add Time. The following options are available after creation of a new ticket:

Option 1 - Close the window as the ticket automatically saves.

Option 2 - Select Create another incident link.

Option 3 - Select View the incident you just created link.



Creating a new ticket automatically saves without having to enter time. 


Need additional help?

If you need further assistance, see TeamDynamix: Need Help?

Print Article


Article ID: 1355
Fri 7/19/19 6:01 PM
Thu 10/26/23 10:02 AM
Applicable Institution(s):
Keene State College (KSC)
Plymouth State University (PSU)
University of New Hampshire (UNH)
USNH System Office