Summary

This article shows employees how to request additional IT accounts for another employee. Basic IT Accounts, including Email and MyCourses (Canvas), are supplied automatically when a new hire's job is entered into the HR system. Job records are entered in the HR system as soon as the appropriate hiring paperwork and processes have been completed by both the hiring department and the prospective employee. 

If additional IT accounts are required, employees may submit requests on behalf of another employee by following these steps:

How-To

Instructions

Single Account

Step 1 - Log into the Accounts Management System 

Step 2 - Click Single Account Request

Step 3 - Select Account type

Step 4 - Select 'This request is for someone else box'.

Step 5 - Proceed through the request form and submit request.

Multiple Accounts

Step 1 - Log into the Accounts Management System 

Step 2 - Click Shopping Cart

Step 3 - Select 'This request is for someone else box'.

Step 4 - Fill out employee information.  

Step 5 - Select Account types

Step 6 - Select Next to proceed through the request form and submit request.

Once the request is successfully submitted, you will receive a confirmation email with a tracking number.

Note: Student employees are not authorized to request IT account access for themselves or other users. Instead, a non-student employee must submit the request on their behalf.

Outcome

You should be able to request most additional accounts access for another employee.

Further Readings

Accounts: Checking the Status of an Accounts Management System Request

Accounts Management System 

Need additional help?

Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request.  For password issues you must call or visit the Help Desk in person.