Summary
This article shows employees how to request additional IT accounts for another employee. Basic IT Accounts, including Email and MyCourses (Canvas), are supplied automatically when a new hire's job is entered into the HR system. Job records are entered in the HR system as soon as the appropriate hiring paperwork and processes have been completed by both the hiring department and the prospective employee.
If additional IT accounts are required, employees may submit requests on behalf of another employee by following these steps:
How-To
Task: To request additional accounts access for another employee
Instructions
Step 1 - Log into the Accounts Management System (Do not use Internet Explorer)
Step 2 - Click Add
Step 3 - Click Request Access for an Employee
Step 4 - Proceed through the request form and confirm the request
Once the request is successfully submitted, you will receive a confirmation email with a tracking number.
Note: Student employees are not authorized to request IT account access for themselves or other users. Instead, a non-student employee must submit the request on their behalf.
Outcome
You should be able to request additional account access for another employee.
Further Readings
Accounts: Checking the Status of an Accounts Management System Request
Accounts Management System
Need additional help?
Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.