Issue:

My WebI bookmark in my browser no longer works.

Cause:
Sometimes when WebI is upgraded, the URL for the Website has to be changed.  Bookmarked URLs will no longer work.

Resolution:
Remove old WebI bookmarks and instead access WebI from the USNH Gateway website. Under "Production Systems", expand "Reporting & Analytics" then click Access WebIntelligence (WebI) from the list.

It is always best to access WebI through the USNH Gateway webpage. Bookmarks that access the WebI login page directly are not recommended.

*Need help?*
If you have questions not answered here, please submit a request to the Center for DATA WebI team, or contact the Technology Help Desk.