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Summary
This article shows how to request Speech-to-Text transcriptions on your UNH AVST voicemail through the Telecom website.
How-to
Task: To request Speech-to-Text transcriptions on your UNH AVST voicemail
Instructions
Step 1 - Browse to https://telecom.usnh.edu
Step 2 - Login to your account with your AD password. You will be directed to your Home Page
Step 3 - Save your account Profile (needed at first-time entry to Telecom site)
Step 4 - Click on box to Send Translated Text to 'your UNH email address'
Step 5 - You will see a pop-up message alerting:
- Transcripts are handled through a 3rd party - will be received via separate email from voicemail notification
- Acknowledge that Personally Identified Information (PII) should never be sent via transcript. If there is a chance of PII in your voicemails, do not request this service
This self-service transcript request is only available on Individual Voice Mail accounts. Group Voice Mail accounts that would like this transcript service need to send in their request via a web form on our website under Make A Request > Questions and Estimates.
Outcome
You should be able to request speech-to-text transcriptions on your AVST voicemail through the Telecom website.
Further Readings
Telecom
Telecom "Questions and Estimates" form
Need additional help?
Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.