Salesforce: Logging In

Summary

This article details the instructions for logging into Salesforce production environments.

How-To

Note: Salesforce uses Single Sign-On (SSO) and Multi-Factor Authentication (MFA) to log in starting January 26th 2022.

Instructions

Step 1 - Navigate to the pertaining URL

• UNH - Recruit: https://unhwildcats.my.salesforce.com/
• UNH - Outreach: https://nhoutreach.my.salesforce.com/
• CPS: https://granite.my.salesforce.com/
• KSC: https://keenestate.my.salesforce.com/
• PSU: https://go.plymouth.edu/salesforce
• USNH: https://usnhenrollmentcenter.my.salesforce.com 

Note: When creating a bookmark it will automatically bookmark the page AFTER a redirect. This will add a long string of random number and letters to the URL which will cause log-in issues with the bookmark. Please edit the bookmark URL and paste in the clean link provided.

Step 2 - At the USNH’s Single Sign On (SSO) page, sign in with your username@usnh.edu (ex. jbd2519@usnh.edu) and your USNH password.

Step 3 - Choose a delivery method for your registration code - The approved method is using an authentication app – voice/text are not approved methods of authentication for Salesforce products.

Note: Send login request to Device requires internet connection or phone service, if it is not coming through please close your browser fully and use the passcode option.

Step 4 - If you need to register a device with MFA, please go follow the steps outlined in the Knowledge Base Article - Setting up MFA for M365

Outcome

You have successfully logged in to the production environments of Salesforce.

Further Readings

MFA: Setting up Multi-Factor Authentication (MFA) for M365

Need additional help?

If you have any additional questions, please submit a ticket by using the ECRM Services Support Form.