Summary
Enterprise Technology and Services provides phone and ticket support, 24/7, year-round including holidays.
The Client Services team is an integration of two previously distinct areas (Help Desk and Desktop Support) focusing on providing exceptional customer service and IT solutions to the USNH community. We support students, faculty and staff with their information technology needs via our walk-up locations on each campus.
Body
Summary
Enterprise Technology & Services provides telephone and on-line ticket support, 24/7, year-round including holidays. The Client Services team is an integration of two previously distinct areas (Help Desk and Desktop Support) focusing on providing exceptional customer service and IT solutions to the USNH community. We support students, faculty, and staff with their information technology needs via our walk-up locations on each campus.
Walk-up appointments are recommended, but not required. Alternatively, you can book a remote support session with one of our technicians.
Technology Help Desk In-Person (Walk up) Service – Locations and Business Hours**
|
In Person Locations by Campus
|
In Person Hours**
|
|
Keene State College (KSC):
Plymouth State University (PSU):
- Hartman Union (HUB), rm. 123
- Highland Hall, 2nd floor
UNH - Durham:
- Dimond Library, Main level, Room 341
- Stoke Hall, Level G, Room 50
- Thompson Hall, Room 307
- 1 Leavitt Lane, Room 125
UNH - Manchester:
UNH - Law:
|
Mon. – Fri.: 8 am – 5 pm
Sat. – Sun.: closed
Mon. – Fri.: 8 am – 5 pm
Sat. – Sun.: closed
Mon. – Fri.: 8 am – 5 pm
Sat. – Sun.: closed
Mon. – Fri.: 8 am – 5 pm
Sat. – Sun.: closed
Mon. – Fri.: 8 am – 5 pm
Sat. – Sun.: closed
|
**Note - In-Person Service Hours may be impacted by the building hours set by our campus building partners and by local campus curtailments due to weather. Some locations may be open later during the first week of classes.
The Help Desk In-Person Walk-Up locations are closed on USNH Holidays.
Further Readings
ET&S Technology Support page
Schedule a Walk-up Support Appointment
Schedule a Remote Support Session
USNH Holiday Schedules
2024 USNH Holiday Schedule (PDF)
2025 USNH Holiday Schedule (PDF)
UNH Library Hours
Need additional help?
Visit the ET&S Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.