Summary
This document is a list of curated knowledgebase articles for those who have had TeamDynamix training, but have had little to no experience using TeamDynamix. These are the answers to many of the commonly asked questions that service delivery specialists and technicians have when they begin to use TeamDynamix.
Body
Summary
This document is a list of curated knowledgebase articles for those who have had TeamDynamix training, but have had little to no experience using TeamDynamix. These are the answers to many of the commonly asked questions that service delivery specialists and technicians have when they begin to use TeamDynamix.
TeamDynamix Quick Reference Documentation
TeamDynamix FAQ
Turning Interactions Into Actions with TeamDynamix - How to turn your phone calls, emails, and chats into useful customer communication
How to move a TeamDynamix Ticket to Another Ticketing Application Within TeamDynamix
TeamDynamix: How to Configure an Application Desktop
TeamDynamix: Navigating between Client Portal and TD Next
TeamDynamix Ticket Status Definitions
TeamDynamix: Searching Tickets, Filtering, and Saving Searches
TeamDynamix: Using Ticket Templates - to quickly create your own tickets in TDNext