Body
Summary
This article details a known error as of September 2025. When Microsoft launched the new Microsoft Education LTI in mid-2025, they removed previous code that recognized our @campus.edu email addresses which are the primary email addresses for Canvas. Without this bit of code in the new Microsoft Education LTI, this has caused several issues with users:
- not being invited to Teams Meetings,
- unable to access or view Teams Meetings in Canvas,
- and/or ultimately unable to attend Teams Meetings scheduled through the Microsoft Education LTI in Canvas
Microsoft Teams Meetings is a web conferencing tool available in Canvas. The Microsoft Education LTI (Learning Tools Interoperability) allows educators and students to access and schedule Teams meetings for the class directly from Canvas using desktop, mobile, or web platforms. For more information, see Microsoft Education LTI: Teams Meetings Integration with Canvas
Environment
- Canvas Course > Microsoft Education LTI > Teams Meetings tab
- Problem can affect Teachers, Faculty, Students, and Course members in different ways
- All USNH Canvas Courses using the Microsoft Education LTI are potentially affected
Issue
These are the issues that have been reported:
- Users are getting error messages about needing an invite to Teams Meetings in Canvas using the Microsoft Education LTI and that does not disappear despite being enrolled in the course. Message displays: Course Access Pending. You haven't accepted the course Invitation yet. Accept it to be added to the roster and unlock access.
- Users can not view the Teams Meetings tab in the Microsoft Education LTI in Canvas.
- Users are unable to access scheduled meetings from the Teams Meetings tab in the Microsoft Education LTI.
- You are a faculty member or course organizer who is setting up a meeting or meeting series. You click Add Entire Class to a meeting or meeting series but no names are populated from your course into the meeting invite. Below is an example of a class added but without any participants showing up:
Resolution
There is no resolution at this time.
Workarounds
Option 1: You CAN access the Teams Meetings tab and CAN view your meetings in the Microsoft Education LTI
Try these steps if you are a Teacher or Faculty member of the Course and you can access the Teams Meetings tab and can view your meetings in the Microsoft Education LTI.
Step 1 - The current workaround suggested is to select Allow Anyone in the Course to Join
Step 2 - Under the three-dots More menu () click Copy join link.
Step 3 - Then Paste the join link in your course or send it to students or post the link in Canvas in your preferred way.
- For a meeting series, the same join link will work for every meeting in the series.
- For individual meetings (not part of a meeting series), each meeting has a unique link. You will have to copy and paste each join link separately.
Option 2: You CANNOT access Teams Meetings functionality in the Microsoft Education LTI
If you are a Teacher or Faculty member of the Course and you cannot get access at this time, we recommend scheduling your Teams Meetings through Outlook Calendar or the Teams Calendar app and then sharing the meeting join link(s) in Canvas. We recommend setting up a series so you can reuse the link until this issue is fixed - Teams Meetings: Creating Persistent Meeting Links walks through our recommended settings for doing this.
To find the meeting join link from your Outlook Calendar or the Teams Calendar app
Step 1 - Create and save your Teams Meeting or Meeting Series through your Outlook Calendar or the Teams Calendar app.
Step 2 - Click on the scheduled event.
Step 3 - Under the downwards arrow next to the Join button Click Copy join link.
Step 4 - Then Paste the join link in your course or send it to students or post the link in Canvas in your preferred way.
- For a meeting series, the same join link will work for every meeting in the series.
- For individual meetings (not part of a meeting series), each meeting has a unique link. You will have to copy and paste each join link separately.
To find the meeting join link when you are in an active Teams Meeting (meeting organizer only)
Step 1 - If you are the meeting organizer, start your scheduled Teams Meeting
Step 2 - Under the three-dots More menu () click Meeting info
Step 3 - Click Copy join info which copies all of the meeting information.
Step 4 - Then Paste the join link in your course or send it to students or post the link in Canvas in your preferred way.
- For a meeting series, the same join link will work for every meeting in the series.
- For individual meetings (not part of a meeting series), each meeting has a unique link. You will have to copy and paste each join link separately.
Cause
When Microsoft launched the new Microsoft Education LTI, they removed previous code that recognized our @campus.edu email addresses which are the primary email addresses for Canvas. Without this bit of code in the new Microsoft Education LTI, this has caused several issues with users not being invited to meetings, with users unable to access or view Teams Meetings in Canvas, and or ultimately unable to attend Teams Meetings scheduled through the Microsoft Education LTI.
Further reading
Microsoft Support - Teams Meetings for Educators and Students
Canvas: Microsoft Education LTI
Microsoft Education LTI: Teams Meetings Integration with Canvas
Need additional help?
For assistance concerning site creation, content sharing, file synchronization, or other common SharePoint, OneDrive, Teams, or Office app activities, we recommend our Microsoft 365 Learning sites:
Learn more about the great tools our Microsoft 365 Learning sites offer!
Visit the Technology Help Desk Support page to locate your local campus contact information or to submit an online technology support request. For password issues you must call or visit the Help Desk in person.