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Summary
This article provides instructions on how to modify permissions on a mail enabled public folder to allow for incoming email messages.
How-To
When a Mail Enabled Public Folder is unable to receive email from senders, it is often an issue with permissions on the Public Folder.
Owners can change the permissions of a Public Folder. Prior to changing the permissions of a Public Folder, refer to Outlook: Setting Permissions on a Public Folder in Outlook Desktop Application.
Task: To enable incoming email messages in a Mail Enabled Public Folder.
Instructions
Step 1 - Refer to the instructions in Outlook: Setting Permissions on a Public Folder in Outlook Desktop Application to set the Permission Level to at least Contributor.
Note: Setting the Permission Level for the Anonymous and Default Permission Types higher than Contributor may give them permissions you do not want them to have.
Step 2 - Check the Create items option.
Step 3 - Click Apply to save your changes.
Step 4 - Click OK to close the Properties dialog window.
Outcome
Email messages sent from the Permission Type or individual(s) selected from the GAL are received by your Mail Enabled Public Folder.
Further Readings
Outlook: Setting Permissions on a Public Folder in Outlook Desktop Application
Need additional help?
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