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- Knowledge Base
- Technology
- Business Tools & Services
- IT Service Management
- TDx Knowledge Base (KB)
This article explains how to add a New Article in the TeamDynamix (TDx) Knowledge Base (KB), for people with permission to do so in the USNH TeamDynamix system.
- Knowledge Base
- Technology
- Business Tools & Services
- IT Service Management
- TDx Knowledge Base (KB)
This article explains how to archive an article in the TeamDynamix (TDx) Knowledge Base (KB) and how to designate a "replacement article" in case people follow a link to the archived article. These instructions are for people with permission to archive articles in the USNH TeamDynamix system.
- Knowledge Base
- Technology
- Business Tools & Services
- IT Service Management
- TDx Knowledge Base (KB)
Pasting images directly into the KB makes them appear small and they do not keep their crisp image when resizing. This article explains how to avoid this problem.
- Knowledge Base
- Technology
- Business Tools & Services
- IT Service Management
- TDx Knowledge Base (KB)
Learn how to create and modify Knowledge Base (KB) shortcuts, which allow an item (article or category) to appear in multiple locations (including multiple Client Portals) without recreating the item.
- Knowledge Base
- Technology
- Business Tools & Services
- IT Service Management
- TDx Knowledge Base (KB)
Provides information about the toolbars in the TeamDynamix (TDx) Knowledge Base (KB) Editor. This article is intended for KB editors.
- Knowledge Base
- Technology
- Business Tools & Services
- IT Service Management
- TDx Knowledge Base (KB)
This article explains how to replace hard-coded fonts and sizes with the default font and size when editing knowledge base articles. This article is for anyone editing articles in the TeamDynamix (TDx) Knowledge Base (KB).