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This article explains how to add a New Article in the TeamDynamix (TDx) Knowledge Base (KB), for people with permission to do so in the USNH TeamDynamix system.
- Knowledge Base
- Technology
- Business Tools & Services
- IT Service Management
- TDx Knowledge Base (KB)
This Style Guide provides a list of items to check in knowledge base articles. Confirm these items every time you review or create an article. This article is for anyone reviewing or writing articles in the TeamDynamix (TDx) Knowledge Base (KB).
- Knowledge Base
- Technology
- Business Tools & Services
- IT Service Management
- TDx Knowledge Base (KB)
This article explains how to archive an article in the TeamDynamix (TDx) Knowledge Base (KB) and how to designate a "replacement article" in case people follow a link to the archived article. These instructions are for people with permission to archive articles in the USNH TeamDynamix system.
- Knowledge Base
- Technology
- Business Tools & Services
- IT Service Management
- TDx Knowledge Base (KB)
Pasting images directly into the KB makes them appear small and they do not keep their crisp image when resizing. This article explains how to avoid this problem.
- Knowledge Base
- Technology
- Business Tools & Services
- IT Service Management
- TDx Knowledge Base (KB)
Provides information about the toolbars in the TeamDynamix (TDx) Knowledge Base (KB) Editor. This article is intended for KB editors.
- Knowledge Base
- Technology
- Business Tools & Services
- IT Service Management
- TDx Knowledge Base (KB)
This article explains how to replace hard-coded fonts and sizes with the default font and size when editing knowledge base articles. This article is for anyone editing articles in the TeamDynamix (TDx) Knowledge Base (KB).
- Knowledge Base
- Technology
- Business Tools & Services
- IT Service Management
- TDx Knowledge Base (KB)
This article explains how to review customer feedback on articles in the TDx Knowledge Base. Audience: KB workers.