- Knowledge Base
- Technology
- Internal ET&S
- ETS: Servers & Storage
Current list of PSU shared drive administrators. We update this list as we create new drives and as we're made aware of staffing changes, but that being said we're not always aware of a staffing change so in some cases we may need to determine a new administrator. A department chair or director for a department is always authorized to make requests for their own department.
- Knowledge Base
- Technology
- Internal ET&S
- ETS: Phones & Web Conferencing
NEEDS REVIEW - This document details the Lifeline Number in use on the Service Desk at UNH.
- Knowledge Base
- Technology
- Internal ET&S
- ETS: Servers & Storage
This article provides support information to assist ET&S staff supporting customers who are trying to access data that was migrated from old GSC mapped (shared) drives to new SharePoint sites instead. Audience: Internal ET&S staff, especially Help Desk and Desktop Support technicians.
- Knowledge Base
- Technology
- Internal ET&S
- ETS: Phones & Web Conferencing
List of UNH-specific Help Desk Call Center Override Agents used in the Call Management System (CMS Override Agents).
- Knowledge Base
- Technology
- Internal ET&S
A partial list of acronyms commonly used by ET&S Client Services staff and students.
- Knowledge Base
- Technology
- Internal ET&S
- ETS: Software & Applications
Support information about CWEP offered through Canvas Extend USNH