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This article answers frequently asked questions about BeyondTrust (formerly Bomgar).
Enterprise Technology and Services provides phone and ticket support, 24/7, year-round including holidays.

The Client Services team is an integration of two previously distinct areas (Help Desk and Desktop Support) focusing on providing exceptional customer service and IT solutions to the USNH community. We support students, faculty and staff with their information technology needs via our walk-up locations on each campus.
This article contains recommendations for computer hardware add-ons for faculty who are remotely teaching.
This article will explain how to get started with iClicker device and/or student iClicker cloud mobile app and/or Web app in a browser.

This KB article is linked in a Canvas course.
This article explains how to update the settings to allow the iClicker Faculty Remote advance Powerpoint slides.
This article is a student troubleshooting guide for using iClicker remote device and an iClicker student app at UNH.
This article describes an instructor's troubleshooting guide for iClicker at UNH.